First you need to subscribe to our mailing list. Then at the check out, enter the discount code you got from the email. This code could be used by subscribers of our mailing list, and only once per account. The coupon will expire after 30 days. This code could not be used when another discount has been applied
Yes, you can cancel the order before it's been shipped. You should contact us and cancel the order.
However, if the order has been already delivered, you need to return it. In this case, the shipping fee for the return will be charged. If there is any deflect with the products, our store will pay for the fees.